Klaut Compass · AI Workforce Intelligence

AI that sharpens your team.
It doesn't replace it.

Compass lives inside your company and makes every person on your team measurably sharper every month — with proof.

How it works

One continuous loop, five steps

Compass integrates with the work systems of a function, then runs this cycle continuously — without stopping anyone's work.

01

Observe

Watches how employees actually work inside their own systems.

02

Correct

Corrects mistakes in real time, right in the context of the work.

03

Educate

Generates personalized micro-lessons from each individual's gaps.

04

Assess

Periodically tests whether the learning has truly been internalized.

05

Report

Reports to the employee, their manager, and HR — with strict privacy boundaries.

Demo

See Compass running on one CS team

Same data, three points of view, strict privacy boundaries. Step through the months to watch the team sharpen — in numbers, not promises.

Compass · Customer Service — Jakarta Team
Skill score — Dewi
72 / 100
Skill that stays with Dewi, across roles.
Loop · active step
Gap detected (Observe → Correct)
Refund policy — partial-refund cases
3 corrections this week
Micro-lesson (Educate)
Refund: partial & restocking fee · 4 min
Assigned
Assessment result (Assess)
Re-tested 2 weeks later
Not yet tested

Only Dewi and her direct manager see this detail. HR does not.

AHT
8m 12s
baseline
FCR
68%
baseline
CSAT
4.1
baseline
Escalation
12.4%
baseline
Team sharpening — gaps closed3 / 5 agents up

Managers see the team and the trend — not a recording of each individual's activity.

Team improving
3 / 5
Skill that stays with people
4
certified & portable
Skill retention · 30-day re-test
88%
Layoffs tied to Compass
0
It grows people, it doesn't replace them.

HR sees workforce trust and growth in aggregate — with no individual surveillance detail.

Illustrative data. In a real deployment, Compass reports numbers straight from your team's own work systems.

Why it works

Three parties agree at the same time

Most AI products excite one buyer and threaten another. Compass aligns all three.

CEO

Team productivity rises every month, measured with real metrics — not promises.

HR

Workforce trust is protected. Compass grows people, it doesn't threaten their jobs.

Employees

Their skills grow and are tracked — data that stays with them across roles.

First vertical: Customer Service Measurable signals: AHT · FCR · CSAT · Escalation Model: per-seat per-month

See Compass on your team.

The conversation starts with one real call. We reply as humans, not robots.